1. Issuer
Virtual cards are issued by our licensed card-issuing partners on the Visa and Mastercard networks. Billturex is the programme manager.
2. Eligibility
Tier 2 KYC or higher is required. Some cards require Tier 3.
3. Funding
Card balances are funded from and settled back to your Billturex wallet. Card balances are separate from your wallet balance.
4. Fees
Issuance, monthly maintenance, cross-border, currency-conversion, and decline fees are disclosed at issuance and may be updated with fourteen (14) days' notice.
5. Prohibited merchants
Cards may not be used for gambling, adult content, cryptocurrency purchases through card rails, weapons, or any Merchant Category Code (MCC) restricted by the card scheme or Billturex.
6. Loss, freeze, and termination
You may freeze or delete a card at any time in-app. We may freeze or delete a card without notice on suspicion of fraud, sanctions issues, or violation of prohibited-merchant rules.
This document is informational and does not constitute legal advice. In case of conflict, the version filed with regulators prevails.