1. Manual verification
All submitted gift cards are subject to manual verification by our trading team. Redemption speed depends on brand, region, and card type.
2. Live rates
Rates are dynamic and displayed at the time of trade. The rate quoted at submission is honoured provided the card is verified valid, unused, and unrestricted within the quote-validity window (typically 30 minutes).
3. Rejected cards
Cards found to be used, expired, restricted to a specific account, region-locked to an unsupported market, or fraudulent will be rejected. Repeated submission of invalid cards may result in account suspension and forfeiture of pending trades.
4. Payouts
Approved trades are paid to your Naira wallet in NGN, typically within 5–60 minutes of approval. Trades submitted outside business hours may be paid on the next business day.
5. Buy trades
Purchased gift-card codes are delivered to your app inbox and email once payment is confirmed. Codes are non-refundable once revealed unless the code is invalid on delivery.
6. Prohibited uses
You may not trade cards obtained through fraud, theft, phishing, or unauthorised use of another person's payment instrument. Doing so is a criminal offence.
This document is informational and does not constitute legal advice. In case of conflict, the version filed with regulators prevails.